All Handmade Mysteries games are live events and therefore once the booking is confirmed, refunds and cancellations are not accepted. Changes can be made to a booking up to 5 days before the event. Your experience will begin at the appointed time and end one hour later.

If you do not book the minimum number of tickets required for an exclusive game, you may be joined by others. For more information please see our FAQs page.

I acknowledge that all interpretations of the “House Rules” as attached shall be at the sole and absolute discretion of Handmade Mysteries.

I agree that all secrets and other important details of the Handmade Mysteries games are Trade Secrets that are protected by Intellectual Property Law. I also agree to keep all the obtained information confidential, and I refrain from disclosing or publishing any information fully to any third party. I understand that Handmade Mysteries wants its players to tell their friends about the game played, but I agree not to spoil other peoples’ games or Handmade Mysteries’ business by telling the Trade Secrets.

I accept not to take pictures, film or record any part of the games or on the Handmade Mysteries facilities.  Image recording devices are, in particular, cameras, camcorders, camera phones, laptops and other devices with an integrated camera. I understand that any use, copy distribution, public display or creation of any imitative work from Handmade Mysteries Games is not permitted. I accept that Handmade Mysteries has all rights to take legal action against any infringement.

I understand that Handmade Mysteries Game is not recommended to those with any heart conditions,  hypertension, claustrophobia or similar conditions. I also understand that I have to act in accordance with the “House Rules” as attached for my own safety. I accept that Handmade Mysteriesshall not kept liable for any kind of injury, damage, loss or inconvenience suffered during or after the game based on the game.

I agree to handle the facilities in Handmade Mysteries games with good care. I accept that Handmade Mysteries games has the right to seek full compensation in case of any attempt to cause damage or damage caused to the tools, equipment and layout. I also understand that Handmade Mysteries has the right to terminate the game at any time, if anyone of the players violates the “House Rules” or refuses to follow the instructions of Handmade Mysteries employees. If Handmade Mysteries terminates the game, there is no refund of fees.

I understand that entering Handmade Mysteries facilities under the influence of alcohol or any classified substance is prohibited. 

I understand that games may not be suitable for those who are pregnant or with heart conditions. 

I understand that due the nature of the game, people under the age of 18 are not allowed to take part in the games offered by Handmade Mysteries.